Terms and Conditions

Welcome to HappiShu - The terms and conditions as set out herein (“Terms”) constitute an agreement between HappiShu.com (“we”, “us” or “our”), and a natural or legal person who accesses and/or uses HappiShu.com Platform in any manner (“you” or “your”) or uses any current or future service or functionality or offer made available on HappiShu.com (“Service(s)”), as updated from time to time.


For the purposes of these Terms: (1) “HappiShu.com” means the www.happishu.com which include its corresponding mobile application/website/tablet/desktop or any other digital mode and/or operating system as provided by us, on which you may avail the Services and includes applications controlled and managed by us which interact with one or more such mobile applications/ websites/ tablets and digital modes as provided by us; (2) “Services” or “Products” shall mean cleaning for all kinds of shoes and other products related to cleaning, general purpose, merchandising offered for sale to you on the HappiShu.com and (3) We and you are hereinafter individually referred to as “Party” and collectively as “Parties”.

1. General

Any accessing, browsing, or otherwise indicates your agreement to these Terms of Use, the privacy policy of the HappiShu and any other policies or guidelines that may be applicable on the HappiShu at the time of your access and usage of the HappiShu and which may be updated from time to time (collectively, the “Agreement”).

Please note that we may from time to time change the Terms of Use that govern your use of the HappiShu.com. Every time you wish to use our HappiShu.com, please check these Terms of Use to ensure you understand the terms and conditions that apply at that time. Further, please note that we reserve the right to either change the format and the content of the HappiShu.com or suspend the operation of the HappiShu.com for support or maintenance work, in order to update the content or for any other reason, at any time.

This document is an electronic record in terms of the Information Technology Act, 2000 and rules made thereunder as may be applicable, and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

By accepting this Agreement, you affirm that you are 18 (Eighteen) years of age or above and are fully competent to enter into this Agreement, and to abide by and comply with this Agreement. If a user is below 18 (Eighteen) years of age, it is assumed that he/she is using/browsing the HappiShu.com under the supervision of his/her parent or legal guardian and that such user’s parent or legal guardian has read and agrees to the terms of this Agreement, including terms of purchase of Products or availing our services on behalf of the minor user. In the event we are made aware that a user is under the age of 18 and is using/browsing the HappiShu.com without the supervision of his/her parent or legal guardian, we reserve the right to deactivate such user’s account without further notice. Further, if you are using the Services on behalf of a company or organisation, you represent that you have authority to act on behalf of that entity, and that such entity accepts this Agreement.

2. User Account, Password, and Security

In order to purchase products or use our shoe cleaning services on HappiShu.com, you must register with us. Registration is a one-time process. You will be eligible to further access and avail the Services upon receipt of a confirmation e-mail from us after filling in the necessary forms and after providing the necessary details as may be required by us at the time of your registration.

If you registered on the HappiShu.com, you shall be responsible for maintaining the confidentiality of your name and password and you shall be responsible for all activities that occur under your name and password. You agree that if you provide any information that is untrue, inaccurate, not current or incomplete, We shall have the right to indefinitely suspend or terminate or block access of your account.

We strictly advice you to inform us immediately notify of any unauthorized use or breach of your password or account and to ensure that you exit from your account at the end of each session.

3. Communication and Subscription

By accepting the Terms of Use, you also accept to receive news, updates, offers/ campaign related SMS, to the mobile phone number provided by you. By accessing and using the HappiShu.com and/ or verifying your contact number with us, you explicitly consent to receive such communications (through call, SMS, email or other digital and electronic means) from us and/or our authorized representatives regarding any new services or offerings, even if your contact number is registered under the DND/NCPR list under the Telecom Commercial Communications Customer Preference Regulations, 2018.

You can unsubscribe/ opt-out from receiving marketing/ promotional communications, newsletters and other notifications from us at any time by following the instructions set out in such communications or by sending us an email on

4. Disclaimer of Warranties, Liability, Inaccuracies or Errors:

All the products and services (including but not limited to software/website) and services, included on or otherwise made available to you through HappiShu.com are provided on "as is" and "as available" basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the forgoing paragraph, HappiShu.com does not warrant that: HappiShu.com will be constantly available, or available at all or the information on HappiShu.com is complete, true, accurate or non-misleading.

You agree that Information is being supplied to you on the condition that you will make your own determination as to the suitability of such information for your purpose prior to use or in connection with the making of any decision. Neither we, our affiliates, nor their officers, employees or agents shall be liable for any loss, damage or expense arising out of any access to, use of, or reliance upon, this website, the Information, or any third-party website linked to HappiShu.com. We are not responsible for the content of any third-party sites and do not make any representations regarding the content or accuracy of material on such sites. If you decide to access links of any third-party platforms, you are doing so entirely at your own risk and expense.

Disclaimer - To the extent permitted by applicable law, we, our officers, agents, employees and directors, disclaim any liability against any loss, damage, expenses, liabilities, claim, injury caused due to the failure of performance, omission, defect of products, services, or deletion, interruption, error, delay, virus, communication, unauthorised access, theft, destruction, alteration or use of records on the HappiShu.com.

5. Trademarks and Copyright

All trademarks, logos and brand names are the property of their respective owners. All company, product and service names used in this website are for identification purposes only. Use of these names, trademarks and brands does not imply endorsement.

Material on HappiShu.com is solely for your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by email or other electronic means and whether directly or indirectly and you must not assist any other person to do so.

Without the prior written consent of the owner, modification of the materials, use of the materials or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which you receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause. It is expressly clarified that you will retain ownership and shall solely be responsible for any content that you provide or upload when using any service, including any text, data, information, images, photographs, music, sound, video or any other material which you may upload, transmit or store when making use of our various Service.

However, we reserve the right to use/reproduce any content uploaded by you and you agree to grant royalty free, irrevocably, unconditionally, perpetually and worldwide right to us to use the content for reasonable business purpose.

6. User Warranties and Restrictions

You represent and warrant that: (1) your use of HappiShu.com and/or services will not violate any applicable law or regulation; (2) all information that is submitted to us in connection with HappiShu.com and/or Services is true, accurate and lawful; (3) use of the content and material you supply does not breach any applicable agreement and will not cause injury to any person or entity (including that the content or material is not defamatory). If at any time, the information provided by you is found to be false or inaccurate, we will have the right to reject registration, cancel all orders, and restrict you from using the services and other affiliated services in the future without any prior intimation whatsoever. You agree to indemnify us and our affiliates for all claims brought by a third party against it or its affiliates arising out of or in connection with a breach of any of these warranties.

6.1 When using HappiShu.com website you must not

Circumvent, disable or otherwise interfere with any security related features of the site or features that prevent or restrict use or copying of the content accessible via the site;

Display, transmit, publish or share information that belongs to another person and to which you do not have any right or give any false information in your account details;

Impersonate another person or take another person's identity without that person's permission or misrepresent you are acting on behalf of a person, entity or organisation;

Use the site if we have suspended or banned you from using it;

Send junk, spam, repetitive messages or unauthorised marketing messages or send any unsolicited materials or advertisements;

Violate any law for the time being in force or otherwise engage in any illegal, unethical or unlawful conduct;

Modify, interfere, intercept, disrupt or hack the site;

Misuse the site by knowingly introducing viruses, Trojans, worms, logic bombs or other similar material or by undertaking any other action which would harm, corrupt, interrupt, limit or destroy the site, any site user's equipment or have a detrimental impact on any site user's experience of using the site;

Collect any data from the site other than in accordance with these Terms of Use;

Submit or contribute any content that is grossly harmful, harassing, blasphemous defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;

Violate the privacy of a third party or otherwise infringe the copyright, trademark or other rights of third parties;

Submit or contribute any information or commentary about another person which is untrue, private, confidential or defamatory (including personally accusing another person of unproven criminality or serious wrongdoing which could damage their reputation in the eyes of anyone reading your comment);

Harm minors in any way;

Deceive or mislead the addressee about the origin of message or communicate any information which is grossly offensive or menacing in nature;

Threaten the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or cause incitement to the commission of any cognisable offence or prevent investigation of any offence or insult any other nation; or

Resell the usage or the services of our website.

6.2 Failure to comply with the Rules of Acceptable Use constitutes a serious breach of these Terms of Use and may result in our taking all or any of the following actions (with or without notice): (a) immediate, temporary or permanent withdrawal of your right to use the site; (b) immediate, temporary or permanent removal of your content; (c) issuing of a warning to you; (d) legal action against you including proceedings for reimbursement of all costs (including, but not limited to, reasonable administrative and legal costs) resulting from the breach; and/or (e) disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

6.3 The responses described above are not limited and we may take any other action we reasonably deem appropriate.

7. Indemnity and Limitation of Liability

You shall indemnify and hold harmless HappiShu.com, its owner, licensee, affiliates, subsidiaries, group companies (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys' fees, made by any third party or penalty imposed due to or arising out of your breach of this Terms of Use, privacy policy and other policies, or your violation of any law, rules or regulations or the rights (including infringement of intellectual property rights) of a third party.

8. Variations and Severability

We may revise these Terms of Use at any time by amending this page. You should check this page from time to time to take notice of any changes we make. If any of these Terms of Use is held to be invalid or unenforceable, it will not affect the validity or enforceability of the remaining terms and conditions which shall continue to be valid and effective to the fullest extent permitted by law.

9. Termination

We reserve the right to terminate your access to our site at any time, in our sole discretion. If we determine that you have breached these Website Terms of Use, we shall be entitled to terminate your use and access of our site with immediate effect. Notwithstanding the termination of your access, all provisions which by their nature are intended to survive, shall survive termination and continue to be applicable.

10. Applicable law and Jurisdiction

These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of courts, tribunals, fora, applicable authorities at Bangalore. The place of jurisdiction shall be exclusively in Bangalore.

11. Compensation Policy

HappiShu exercise utmost care in processing articles entrusted to us and clean each article using method that is best suited to its nature and condition.

HappiShu cannot assume responsibilities for inherent weaknesses or defects in materials that are not visibly apparent prior to processing. This applies particularly, but not exclusively to suedes, leathers, silks, satins, double-face fabrics, vinyl, polyurethane etc. In cleaning, we cannot assume responsibilities for colour loss and shrinkage or against damage to weak and tender fabrics.

In the event of loss by fire, any other loss or damage to article for which we may accept liability, without prejudice, such liability SHALL NOT EXCEED ten(10) times the rates charged for cleaning the article, provided that the claim is made within twenty-four(24) hours after receiving the article and the original tax invoice/contract must be presented. Such claim shall be deemed not exceeding INR 2000.00 or whichever is lowest, unless the value of the article is declared in writing on the Tax Invoice/ Contract or sent email to us on happiyou [@] happishu.com.

The article, whether partially or completely damaged must be retained by us upon full settlement of claim.

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